Terms & Conditions

This Agreement was last modified on 9th April 2018

Delivery/ Order Cut Off Times

Orders must be placed by 2.00PM from Monday to Thursday, for delivery the following day on our Next Working Day delivery service (excludes deliveries during bank holidays).

Please note that orders placed on Fridays before 2:00PM with our Next Working Day delivery service, the delivery will be made on the following Monday (excludes deliveries during bank holidays).

Price Match Guarantee

  • Finance cannot be used in conjunction with price matched products.
  • Discount cards/ vouchers cannot be used.
  • The cheaper price must be given to us before or at the time of purchase to qualify.

Returns

  • All returns must have a letter included stating name, address, order number, order date, copy of receipt and a brief description of the issue.
  • Customised items cannot be returned unless the faulty product can be returned in line with our standard faulty item return policy.
  • Gift vouchers are not refundable.
  • Major Golf Direct customers have 30 days from date of delivery to process the return of their goods. This excludes faulty/damaged products.
  • All products carry a minimum full 12 month warranty or longer where stated.
  • For Motocaddy and Powakaddy products, the manufacturer’s warranty cover is available through the authorised service centres within the UK.

Motocaddy Warranty

“The manufacturer’s warranty covers purchases within the UK & Ireland. Customers outside the UK & Ireland will need to return their item to the UK for repairs & service covered by the manufacturer’s warranty.”

Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Pay in 3

Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

Srixon 4 for 3 Ball Deal

DATE: June 5th to August 31st
RETAIL TERMS & CONDITIONS
– Consumer offer 4dz for the price of 3dz.
– Starts 5th June 2020 to the 31st August 2020.
– Available as plain, one pole logo (1 to 2 colours only) or personalised (1 colour only)
– Plain stock orders must be re-ordered in multiples of 12 (for the price of 9 dz) per model – no mixing.
– Logo/personalised orders must be ordered in multiples of 4 dz (for the price of 3 dz) per model – no mixing.
– Available on re-orders only.
– Please Review prebooks with your Sales Representative.
– Max order of 48dz.
– Any orders received after 5pm on 31st August 2020 will not be processed in line with this promotion.
– The email time stamp received into SRIXON will be the official timeline used.
– Available on Z-Star XV, Z-Star, Q-Star Tour, AD333, Soft Feel, Soft Feel Lady (white) and Ultisoft.
PERSONALISATION TERMS & CONDITIONS
– All logo/personalised orders must be received via email only
– Standard font in either Red, Blue, Green or Black.
– Maximum of 45 Characters across 3 lines.
– Single pole, TEXT only personalisation (no symbols). No solitary signs/symbols/letters/numbers.
– Brand names (including sports clubs) prohibited.
– Srixon reserves the right to refuse the printing of a message if deemed inappropriate in any way.
– Only text orders which are deemed genuine and in line with the promotion will be processed.
– FREE Printing, FREE Setup.
– The 1st Proof is free of charge. Each further proof will incur a £3.50 charge
– Orders CANNOT be cancelled or altered once submitted due to personalisation.
– Available on Z-Star XV, Z-Star, Q-Star Tour, AD333, Soft Feel, Soft Feel Lady (white) and Ultisoft.
– Any orders received after 5pm on 31st August 2020 will not be processed in line with this promotion.
– The email time stamp received into SRIXON will be the official timeline used.
– Due to COVID-19 lead time 10 – 14 Days from acceptance of personalised or logo orders.
COVID-19 RETAIL RESTRICTIONS
BALLS BEING SOLD IN CONJUNTION WITH THIS PROMOTION SHOULD BE DONE SO
IN ALIGNMENT WITH THE GOVERNMENT RETAIL GUIDELINES

Contact Us

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