Terms & Conditions

This Agreement was last modified on 9th April 2018

Delivery/ Order Cut Off Times

Orders must be placed by 2.00PM from Monday to Thursday, for delivery the following day on our Next Working Day delivery service (excludes deliveries during bank holidays).

Please note that orders placed on Fridays before 2:00PM with our Next Working Day delivery service, the delivery will be made on the following Monday (excludes deliveries during bank holidays).

Price Match Guarantee

  • Finance cannot be used in conjunction with price matched products.
  • Discount cards/ vouchers cannot be used.
  • The cheaper price must be given to us before or at the time of purchase to qualify.


  • All returns must have a letter included stating name, address, order number, order date, copy of receipt and a brief description of the issue.
  • Customised items cannot be returned unless the faulty product can be returned in line with our standard faulty item return policy.
  • Gift vouchers are not refundable.
  • Major Golf Direct customers have 30 days from date of delivery to process the return of their goods. This excludes faulty/damaged products.
  • All products carry a minimum full 12 month warranty or longer where stated.
  • For Motocaddy and Powakaddy products, the manufacturer’s warranty cover is available through the authorised service centres within the UK.

Motocaddy Warranty

“The manufacturer’s warranty covers purchases within the UK & Ireland. Customers outside the UK & Ireland will need to return their item to the UK for repairs & service covered by the manufacturer’s warranty.”

Motocaddy 2019 Christmas Free Bag Promotion
Terms and Conditions – UNITED KINGDOM
Promotional participants agree to be bound by the below terms and conditions. Any information or instructions published about the promotion at www.motocaddy.com/freebag form part of the Terms and Conditions.
1. Purchase any new (i.e. not used, ex-demo, ex-courtesy cart or ex-rental) Motocaddy trolley with Lithium battery between Friday 1st November and Tuesday 31st December 2019 inclusive to be eligible to claim a free Motocaddy golf bag. The bag model is dependent on the following criteria:
a. Purchase an S1 Lithium, claim a Lite-Series bag worth £119.99
b. Purchase an M1, claim a Club-Series bag worth £139.99
c. Purchase an M1 DHC or M3 PRO, claim an AquaFLEX bag worth £199.99
d. Purchase an M5 CONNECT, M5 CONNECT DHC, S7 REMOTE or M-TECH, claim a Dry-Series bag worth £219.99
2. Promotion only available on purchases made and delivered inside the UK and Republic of Ireland
3. Promotion only available to participants resident within the UK and Republic of Ireland, with an address in the UK or Republic of Ireland for the bag to be sent to
4. Promotion not available in conjunction with any other offer
5. Promotion available by redemption only – not available at point of purchase
6. To redeem the promotion, complete a promotional claim and upload a digital copy of proof of purchase at www.motocaddy.com/freebag
7. Promotional claims must be submitted by Sunday 19th January 2020. Any claims received after this date will not be accepted
8. Entering incorrect warranty or claim information may result in delay or rejection of promotional claim
9. Proof of Purchase must be printed receipt or Debit/Credit Card statement. Hand written receipts are invalid and will not be accepted
10. The Motocaddy trolley must be received by the claimant before the promotional end date for the claim to be valid. Claims for trolleys ordered but not received before 31st December 2019 are invalid
11. Any claims for purchases outside the promotional dates are invalid
12. Promotion is only available to end-users (i.e. not available to any Motocaddy retailer)
13. Free golf bag model and colour will be at the discretion of Motocaddy
14. Free golf bag will be delivered within 25 working days of receiving the claim. If a free bag is not received within 25 working days, please contact Motocaddy within the next 7 days
15. If a trolley is returned, Motocaddy will require the free bag to be returned
16. Promotion available subject to availability and Motocaddy reserve the right to withdraw the promotional offer prior to the promotional closing date without notice
17. Promotional terms and conditions are subject to change without notice
18. Motocaddy reserves the right to disqualify claims which it considers do not comply with these terms and conditions or are considered fraudulent
19. Product alternatives are not available unless offered by Motocaddy only
20. Cash alternatives are not available

PowaKaddy 2019 Consumer Christmas Free Cart Bag Promotion
Terms and Conditions
1. This Consumer Promotion applies to the purchase of any NEW Lithium FW3s, FW5s FW7s, FW7s EBS, FW7s GPS, FW7s GPS EBS,
C2i, C2i GPS or C2i GPS EBS electric trolley (The Products) from Monday 25th November to midnight Tuesday 24th December 2019
(The Promotional Period) or until stocks of the promotional PowaKaddy Cart Bags run out, whichever is sooner.
2. Promotion only available on purchases made and shipped within the UK, CI, IOM and ROI.
3. The Consumer Promotion – Buy any PowaKaddy Lithium Electric Trolley (The Products) listed below and choose a FREE
PowaKaddy Cart Bag based on the model of electric trolley purchased worth up to £229.99/€269.99:
Option 1 – Buy an FW7s / FW7s EBS / FW7s GPS / FW7s GPS EBS / C2i GPS / C2i GPS EBS and claim a FREE PowaKaddy XLite bag + 2 Accessories or a Deluxe bag + 1 Accessories or a Premium Edition bag or a Dri Edition bag.
Option 2 – Buy an FW5s / C2i / C2i EBS/ C2 Limited Edition and claim a FREE PowaKaddy X-Lite bag or a Deluxe Cart Bag
Option 3 – Buy an FW3s and claim a FREE PowaKaddy X-Lite Bag
*Accessory choices: Umbrella Holder, Scorecard Holder, Smartphone Holder, Drink Holder, Trolley travel Bag, Umbrella, Rain
Cover and Bag Towel.
4. Claimants must have taken delivery of the trolley during the promotional period. Claims for purchases outside the promotional
period are invalid.
5. All Claims should be made by the consumer directly on the PowaKaddy website. Retailers are not able to redeem the promotion
on behalf of the consumer.
6. To claim the FREE promotional items claimants log onto www.registermypowakaddy.com and register trolley details.
7. Proof of purchase is required in the form of a legible copy of the retail receipt or invoice clearly showing the retailer, product
name and date of purchase.
8. Claimants who do not have access to our website should email scanned copies of proof of purchase to
bagpromo@powakaddy.co.uk or send proof of purchase by recorded delivery to PowaKaddy FREE BAG PROMO DEPT,
PowaKaddy International Ltd, Castle Road, Sittingbourne, Kent ME10 3RN. Please note that PowaKaddy will not be liable for any
claims that are lost in the post.
9. Claim must be made within 28 days of date of purchase. Any claims made after this period will be invalid.
10. The promotional items will be delivered up to 28 days after registration.
11. FREE BAG is as stated. If your first choice bag is not available then an alternative bag with or without additional accessories will
be offered instead. No other alternative products or cash may be substituted.
12. Future offers and promotions may be made to you by PowaKaddy. If you would prefer not to receive these offers, please tick the
opt-out option on the claim form.
13. The promotional items will be delivered only to a consumer address within the UK, CI, IOM and ROI.
14. If a trolley is returned within 14 days of purchase, PowaKaddy will ask for the promotional items to be returned. These must be as
new and returned in their original packaging and any costs for delivery will be incurred by the claimant.
15. PowaKaddy reserve the right to withdraw this promotion at any time without any notice.
16. PowaKaddy’s decision will be final.
17. This promotion cannot be used in conjunction with any other offers.
18. Promotion available while stocks last.
If you should you have any questions, please call 01795 473555 or email bagpromo@powakaddy.co.uk

Contact Us

If you have any questions about this Agreement, please contact us filling this contact form